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Our Process
  • trestles-process-frame-icon


    Frame the problem and activate stakeholders.

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    Conduct ethnographic research with users and/or staff.

  • trestles-process-create-icon


    Design, prototype, and validate solutions.

  • Implement

    Create implementation roadmap, execute the best ideas.

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Our Impact

The benefit of bringing a holistic view was invaluable - having stakeholders from all perspectives participate in the process by itself brought deeper understanding and unlocked new potential.

MIT Sloan School of Management

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