Trestles offers hands-on training and bootcamps in fields such as design thinking, service design, customer experience and design research for companies of all sizes. Participants walk away with a wealth of knowledge, tools, and methods that they can implement immediately in order to drive connection and engagement within their organization.
Customer Experience Tasting Tour
Train your staff to provide exceptional customer service in a fun and highly immersive environment. During this multi-day experience, you’ll learn the basics of customer experience and go on outings to taste “experience brands” and collaboratively develop ideas for how to make your offerings more enticing. Great for organizations looking to optimize customer experience.
Design Thinking Bootcamp
Jump out of the box and into an innovation wonderland as you learn the fundamental elements of design thinking during this hands-on four-day crash course. Great for individuals and organizations interested in learning how to think different.
Service Design Bootcamp
One of the hottest trends today, service design applies interdisciplinary thinking to develop a comprehensive, customer-centered experience. This three-day bootcamp provides participants with a toolbox for building and optimizing customer interactions. Great for business owners and organizations looking to improve customer experience.
Experience Prototyping Methods
Learn the basics for prototyping new service experiences through this hands-on workshop. Participants will explore and experiment with three key techniques in this workshop: “Build It,” “Act it Out,” and “Sketch It.” Techniques covered in this training will range from wireframing to paper prototyping to improvisation.