What we offer

Strategy & Alignment Workshops

Reach your organization's full potential. We create fun, collaborative environments to help your team align and envision the future.
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Customer Experience Audits

Inspire connection and loyalty. We'll generate insights to impact your bottom line by leveraging the power of design research and service design through a high-powered experience audit.
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Design Thinking Coaching

Build a successful innovation culture. Empower your team with a unique approach to designing new products, services, and experiences that merges the powerful tools and frameworks of design thinking with the principles of authentic leadership.
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Pop-up Store Design

Test your brick & mortar presence. We're experts at brick and mortar experimentation. Our team will help you design, test, analyze, and adapt your offline customer engagement strategy from start to finish.
Explore Paper Plane

Testimonials

We were able to affirm everyone's current contributions to the student experience while, in a blame-free environment, address the current shortcomings of our service. It's from that place that we advanced the conversation to a new place and became really productive problem solvers. It unlocked our brilliance and pointed it in the same direction.

Kassie Tucker

Associate Director, MBA and MSMS Programs at MIT
Rebecca and her team at Trestles were a joy to work with. We used their services a few years ago soon after we opened our 4th location and we're stronger today because of it.

Constantine Stavroupoulos

Owner, Tryst Restaurants
Trestles and Rebecca Horton have consistently brought energy and ingenuity to tough and novel design challenges. Personally and professionally, I’ve benefited greatly from Trestles’ design research, prototyping and service design work. I’d recommend Rebecca and her team to anyone looking for a reliable partner in creating, communicating and realizing the new.

Dawan Stanford

Designer, Professor, Facilitator

Our Clients

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